Colorado Assisted Living Association – Educational Series
Friday January 24th, 2014
8:00 am to 12 Noon
Colorado Automobile Association
290 E Speer Blvd Denver Colorado 80203
Dealing With Difficult People
By Sharon Parry
Never again fall victim to those who love to make life miserable for the rest of us ... • You’ll learn why they act the way they do. • You’ll find out exactly what to say and do in specific situations. • You’ll become less of a target for their barbs and antics. • You’ll see how to bring out the best in even the worst offenders.
Attend this seminar and gain the communication skills you need to de-stress all of your difficult relationships, on the job and off.
Who should attend? Caregivers, owners, executive directors, anyone who finds themselves working with a variety of people.
Member Cost: 1st person registered $75, second person or more $60 per person. Cost covers all working materials, pass outs, information sheets and workbook.
Non-Member Cost: $90 per person.
Registration: You can register on line at the CALA web site. Or you can send or fax your registration into the CALA Office, Fax 303-421-3344
